Frequently Asked Questions

No. Legaali is not a law firm and does not provide legal advice, representation, or legal services. We offer AI-guided tools and lawyer-reviewed templates to help you generate legal documents for common issues. Using Legaali does not create an attorney-client relationship.

General AI tools can discuss legal topics, but Legaali is purpose-built to take action. Every step is guided, structured, and focused on generating usable, lawyer-reviewed legal documents — not open-ended conversations. You get real, actionable results, not general information.

Most legal-tech platforms are either too complex, too expensive, or designed primarily for businesses and lawyers. Legaali is built for individuals — those who feel stuck, stressed, or overlooked. No legal jargon. No expensive consultations. Just fast, clear, AI-guided help built by legal professionals.

There are no subscriptions or hidden fees. You can explore Legaali freely. You only pay when you choose to generate and download a completed legal document.

If you experience a technical issue or your document does not generate properly, email us at support@legaali.com. We review refund requests in good faith and are committed to ensuring you receive the service you paid for.

Legaali’s templates are drafted and reviewed by legal professionals for general legal use. However, because every situation is unique, Legaali cannot guarantee that any particular document is appropriate for your specific needs. You are encouraged to consult an attorney for personalized legal advice.

Every document you generate through Legaali is designed to be a usable, real legal document — based on the information you provide. You can preview it before purchase, download it, and use it directly or with further legal review if desired.

Yes. Your document will be provided in a downloadable format (such as PDF or Word) so you can edit, personalize, or attach supporting evidence as needed before sending or filing it.

In most cases, less than one minute. Once you complete the required steps, a preview is generated instantly. You can review it immediately and download it right away if it meets your needs.

Yes. Legaali’s document templates are designed for use across all 50 U.S. states. Where required, we incorporate state-specific legal clauses to strengthen your documents' applicability.

Legaali helps with many common legal problems, including debt collection disputes, traffic violation challenges, tenant-landlord issues, workplace rights, and more. We are continually expanding our coverage to meet the real-world needs of everyday people.

Yes. Your data is encrypted both in transit and at rest. We never sell your personal information. Our Privacy Policy outlines exactly how we handle and protect your data.

Your information is securely stored and only used to deliver services you request. You have full control over your data — you may request deletion of your account and associated information at any time by contacting us.

If you need assistance, please reach out to us at support@legaali.com. Our team is happy to guide you and address any concerns promptly.